If you get no response from the IP address and the address, something is wrong with your network. How to access a home network router setup or console.Open your router configuration and make sure the DNS address and other addresses for your ISP (Internet service provider) are correct. If you receive a response from the IP address, but not the domain, you have a DNS problem. If you do not receive a response, try pinging the IP address by typing the command ping 8.8.8.8 at the prompt. At the prompt, type ping and press Enter. ![]() ![]() If you can connect to the Internet, but no web pages open when connected, follow the steps below.
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